COVID-19 Advisory & Helpline Numbers

RSTV Bureau
Medic staff wash their hands in the wake of deadly coronavirus, at Kanyakumari Government Medical College, Tuesday, March 17, 2020. (PTI Photo)

Medic staff wash their hands in the wake of deadly coronavirus, at Kanyakumari Government Medical College, Tuesday, March 17, 2020. (PTI Photo)

Advisory on Social Distancing to check the spread of COVID-19 disease

What is Social distancing?

Social distancing is a non-pharmaceutical infection prevention and control intervention implemented to avoid/decrease contact between those who are infected with a disease-causing pathogen and those who are not, so as to stop or slow down the rate and extent of disease transmission in a community. This eventually leads to a decrease in spread, morbidity and mortality due to the disease.

The interventions proposed by the government till now:

1. Closure of all educational establishments (schools, universities etc), gyms, museums, cultural and social centres, swimming pools and theatres. Students should be advised to stay at home. Online education to be promoted.

2. Possibility of postponing exams may be explored. Ongoing exams to be conducted only after ensuring the physical distance of one meter amongst students.

3. Encourage private sector organizations/employers to allow employees to work from home wherever feasible.

4. Meetings, as far as feasible, shall be done through video conferences. Minimize or reschedule meetings involving a large number of people unless necessary.

5. Restaurants to ensure handwashing protocol and proper cleanliness of frequently touched surfaces. Ensure physical distancing (minimum 1metre) between tables; encourage open-air seating where practical with adequate distancing.

6. Keep already planned weddings to a limited gathering, postpone all non-essential social and cultural gatherings.

7. Local authorities to have a dialogue with organizers of sporting events and competitions involving large gatherings and they may be advised to postpone such events.

8. Local authorities to have a dialogue with opinion leaders and religious leaders to regulate mass gatherings and should ensure no overcrowding/at least one-metre distance between people.

9. Local authorities to have a meeting with traders associations and other stakeholders to regulate hours, exhibit Do’s and Don’ts and take up a communication drive-in market places like sabzi mandi, anaj mandi, bus depots, railway stations, post-offices etc., where essential services are provided.

10. All commercial activities must keep a distance of one meter between customers. Measures to reduce peak hour crowding in markets.

11. Non-essential travel should be avoided. Buses, Trains and aeroplanes to maximize social distancing in public transport besides ensuring regular and proper disinfection of surfaces.

12. Hospitals to follow necessary protocol related with COVID-19 management as prescribed and restrict family/friends/children visiting patients in hospitals.

13. Hygiene and physical distancing has to be maintained. Shaking hands and hugging as a matter of greeting to be avoided.

14. Special protective measures for delivery men/ women working in online ordering services.

15. Keep communities informed consistently and constantly. Ministry of Health & Family Welfare

The Helpline Number for coronavirus: +91-11-23978046

Toll-Free No: 1075

Helpline Numbers of States & Union Territories (UTs)


1 Andhra Pradesh 0866-2410978

2 Arunachal Pradesh 9436055743

3 Assam 6913347770

4 Bihar 104

5 Chhattisgarh 104

6 Goa 104

7 Gujarat 104

8 Haryana 8558893911

9 Himachal Pradesh 104

10 Jharkhand 104

11 Karnataka 104

12 Kerala 0471-2552056

13 Madhya Pradesh 0755-2527177

14 Maharashtra 020-26127394

15 Manipur 3852411668

16 Meghalaya 108

17 Mizoram 102

18 Nagaland 7005539653

19 Odisha 9439994859

20 Punjab 104

21 Rajasthan 0141-2225624

22 Sikkim 104

23 Tamil Nadu 044-29510500

24 Telangana 104

25 Tripura 0381-2315879

26 Uttarakhand 104

27 Uttar Pradesh 18001805145

28 West Bengal 1800313444222, 03323412600


1 Andaman and Nicobar Islands 03192-232102

2 Chandigarh 9779558282

3 Dadra and Nagar Haveli and Daman & Diu 104

4 Delhi 011-22307145

5 Jammu & Kashmir 01912520982, 0194-2440283

6 Ladakh 01982256462

7 Lakshadweep 104

8 Puducherry 104

The Helpline Email ID for coronavirus:

Link for the Ministry of Health and Family welfare:

(With inputs from Ministry of Health and Family Welfare)