Software snag leads to delay of 23 Air India flights

RSTV Bureau

Air-India-at-hanger-400x265Nearly two dozen Air India flights were affected after a technical glitch in the check-in software hampered operations on Saturday. The development led to delay in the departure across the flights’ network including at IGI Airport, an airline spokesperson said.

The departure timings of as many as 23 flights were affected and the delays owing to the software malfunction stretched from 15-30 minutes, the spokesperson said.

“The software-related glitch affected operations from 1 PM to 2.30 PM during which period, check-in and other services were handled manually,” the spokesperson said.

Air India’s software solution is managed by SITA, a global airlines IT services solution major, which provides its check-in, boarding and baggage tracking technology.

(With inputs from PTI)